NYCHA residents can now check the status of work orders with a new Searchable Ticket Database online at https://my.nycha.info/PublicSite/WorkOrder/WorkOrderRetrieval. With the Searchable Ticket Database, residents have an additional method to check the status of work orders; however, residents can continue to call the NYCHA Customer Contact Center (CCC) at 718-707-7771 or use the MyNYCHA app (available [...]

NYRx is the new name for New York State’s Medicaid Pharmacy Program. Beginning April 1, 2023, pharmacy benefits will be “carved out” of the benefits package for Mainstream Medicaid Managed Care plans (MMC), Health and Recovery Plans (HARPs) and HIV-Special Needs Plans (HIV-SNPs).This means that plan members will no longer have their prescriptions covered by their [...]

Significant changes for how retirees of NYC government and eligible dependents age 65 and older receive their health insurance benefits were approved and will take effect September 1, 2023. NYC retirees age 65+ and their eligible dependents have had choices in how they receive their retiree health insurance benefits, with the vast majority of retirees in [...]

ACCESS HRA (AHRA) is a website and mobile app that allows NYC residents to apply for, recertify, and check the status of HRA-administered benefits, such as Cash Assistance, SNAP (food stamps), and Medicaid. Clients with a Medicaid-only case (meaning they are not in receipt of Cash Assistance) have had limited access to view their Medicaid coverage [...]